FAQs
How do I sign up and place wholesale orders?
To access all of our prices, please register to our site via our Wholesale Registration Form. We also recommend that once you are registered to watch this quick tutorial on best ways to navigate our site, manage your account, and place your first order.
What payment options does RTZN offer?
We offer both net terms and credit/debit card payment options. When you register on our website, you are automatically able to place orders and pay by credit/debit card. To apply for net terms, please reach out to our accounting team at accounting@rtznbrands.com.
What is RTZN’s minimum order policy?
We believe minimums are for amusement park rides, so that’s why we don’t have any when it comes to your total order. Please note that some of our products do have case minimums, which is detailed on our brand pages.
How do I get free shipping on my order?
We offer free ground shipping on orders over $399.
What is RTZN’s shipping policy?
We ship out orders via UPS Ground. Our warehouse is open Monday through Friday, and orders placed before 12pm EST are eligible to be shipped out same day (though our normal processing time is 2 days). Use the below chart to determine your estimated delivery date. If you are in a time crunch, please reach out to us directly and we can work through expediting your order. Once your order has shipped, you will receive tracking information by email that will give you the expected delivery date.
What if I’ve found a product that I’d like to order through RTZN?
We’re always keeping our eyes peeled for new products, whether we bring it into our portfolio or can help connect you with the right people.
Who do I talk to if I want to get some samples?
Reach out to Dan at sales@rtznbrands.com to request samples and he'll take care of it for you.